This Listing Is For One-Adorable-Steiff-The Polar Express-Conductor-13 3/4"Tall-Made In Germany-Mohair-Blue Vest-And Hat-Hand Stitched-Pocket Watch-Teddy Bear-In Original Box. With Certificate Of Authenticity.
If for any reason you are unsatisfied with the purchase there are a few ways we can work out a resolution. If the item arrives damaged or broken from shipping we will put in an insurance claim. Every item leaving our store will be fully insured and appropriately packed. Another approach for returns is our no questions asked policy. You can quickly return the same item in the same condition as pictured in my listing. It must be postmarked no later than three days after tracking declares drop-off date. I will issue a full refund upon obtaining my original item in the same condition as pictured. You are responsible for the cost of return shipping and insurance, so know the risk before you buy. If more than three days pass we require an explanation in order to work out a decision, sincerely trying to satisfy both sides of the conflict. We can easily be reached by telephone between 10:30am and 4:00pm central standard time 7 days a week excluding major U.S. holidays, or email anytime. Please don’t hesitate to contact us and ask questions.